93 %

ROI

100 +

Leads Generated

Introduction

Overseas Logistics is a shipping company that offers services to transport items from India to any location in the world. They provide shipping through Air Freight, Sea Cargo, and International Express. Their services include both international courier and freight forwarding, catering to individual and commercial customers globally.

Problem Statement

Despite being a top player in the logistics industry, the client have been solely dependent on referrals and word-of-mouth for acquiring new customers. They have not explored digital marketing as a means of generating leads, and as a result, lack a strong online presence. They needed to develop an effective digital marketing strategy to enhance their online presence and generate leads to sustain their position as a leader in the logistics industry.

How Manush Digitech Helped

via Social Media Marketing

We created social media channels for the client to interact with their audience and promote their services. Through paid and organic methods, we managed to increase the client’s follower count.

However, due to the nature of the courier business, making their social media page engaging was a challenging task. Nevertheless, we accepted the challenge and developed engaging campaigns. Here are the results:

Lead Generation via Social Media

We created a social media funnel to filter the best leads that turned into customers. For this, we first launched a general campaign and then created a lookalike of the leads generated.

via Pay Per Click Marketing

We began by identifying the pain points of their customers, and requested that our client create an FAQ section to address their concerns.

We then improved certain aspects of the website and designed specific landing pages for the target cities, complete with contact forms and FAQ sections.

To generate leads, we utilized Google AdWords. We conducted a profitable keyword research based on ROI, and crafted ad copies using exact match keywords.

After the first month, we analyzed the best performing keywords and used them as a part of growth hack, by stopping all the non-performing keywords.

The following are the results:

ppc

via Search Engine Optimization

The client’s website had very little authority in SERPs with indexed backlinks from only two websites and no traffic from search engines.

We optimized the client’s website for SEO after profitable keyword research and began creating high authority backlinks. The following were the results after three months of regular SEO:

  • Primary keywords started getting indexed in search engine result pages.
  • Organic traffic increased from 0 to 100 visitors per month, according to Google Analytics.

Before SEO

before seo

After SEO

after seo

via Online Reputation Management

Running a courier service can be overwhelming, and at times, business owners don’t have enough time to go through the feedback customers leave on Google listings.

However, we make it a priority to read every feedback carefully and ensure that every review, whether positive or negative, receives an appropriate response.

reverting to negative reviews

The client had a bad reputation on Google listings and wanted the ratings to increase.

before ORM

We got in touch with their most satisfied customers and asked them to leave a genuine feedback on the Google Listing. As a result, their rating increased from 2.7 to 3.8

after ORM

Results

The brand obtained 114 online leads in three months, which was a good return on their investment.

They were active on all social platforms and had an engaging audience.

Despite having no presence on Google initially, the brand’s website now receives over 100 monthly organic visitors from Google and has over 20 primary keywords indexed in SERPs.

The client is now well-aware of their profitable campaigns and is managing them on their own with our guidance.

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Project Details

  • Project Name: Overseas Logistics
  • Target Location: PAN India
  • Project Year: 2020
  • Avg. CLTV: Rs. 1000/-
  • Value Generated: Rs. 1,00,000/- and above
  • Services Offered: Google Ads, SEO, Social Media